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Provide device user support

Last updated August 18th, 2023

During enrollment, device users can contact support if they face any issues. To update their contact information:

  1. On the console, click on the account icon.

  2. Click Settings > Default support information.

  3. Enter the following device user information:

    • Company Name — Provide the name of the organization. This is a required field.
    • Company Address — Provide the address of the organization.
    • Contact phone number — Enter the contact number of the company.
    • Contact email address — Enter the email address of the company.
  4. Click Save.

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