Provide device user support

Knox Mobile Enrollment profiles contain contact information which is displayed on the device during enrollment. Device users can reach out to the support email address or phone number in case they require assistance.

To set up or edit your default contact information:

1. In the upper-right corner of the console, click your account icon > Settings.

2. Under Knox Mobile Enrollment, click DEFAULT SUPPORT INFORMATION.

3. Enter your Company name and Company Address (optional).

4. Enter a default contact phone number, email address, or both. Then, click SAVE.

This default contact information will be used for all new profiles.