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Approve device upload

Last updated July 16th, 2024

Trusted resellers who are Samsung-approved can upload devices to your Knox Mobile Enrollment account on your behalf. However, to confirm that the devices belong to your enterprise, you must first approve these uploaded devices prior to enrolling or configuring them.

To approve uploaded devices:

  1. On the console, click Devices.
  2. Click Uploads.
  3. In the Details column, click View to view all the devices that have Pending as their upload approval status.
  4. Click Approve all to approve all such devices. You can configure or enroll these devices once the approval is complete.

Additionally, you can configure reseller preferences to:

  • Automatically approve devices uploaded by a particular reseller
  • Automatically assign a default profile to devices uploaded by a particular reseller

Review device upload

Device uploads can be individually reviewed before they are approved. On the Devices page, the Uploads tab shows the devices uploaded to Knox Mobile Enrollment that are yet to be approved, with their Upload approval status set to Pending. Once these devices are approved, their approval status changes to Approved.

You can periodically download the information about all the uploaded devices.

  1. On the Devices page, go to the Uploads tab.
  2. Click Download devices as CSV to save the device information as a CSV file. If you have more than 10,000 devices, this CSV file is emailed to you.

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