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Activity log

Last updated September 12th, 2024

The activity log captures information about enrollment events triggered by admins and resellers, and lets you view different activity trends. You can filter enrollment activities by name, event, and entity categories like admins or resellers to view specific updates at different stages of the enrollment process. Furthermore, you can assess when IT admins sign in to the console.

Using the Activity log

To access the activity log, click Activity log on the Knox Mobile Enrollment console. On the console, you can filter the logs in many different ways:

  1. You can set a time window ranging from a specific point in time through to the present. Filter either by Last 7 days, Last 30 days (set as default), or Show all. Note that the time window is relative to the IT admin’s local time, not Greenwich Mean Time. The last selected value is retained when you sign in again.

  2. The Date column lets you assess when each listed activity occurred. Sort events in descending order of the date the events occurred.

  3. Use the Name column to select and filter activities by specific admins and system integrators. This filter helps you view any activity performed by individuals and exclude unwanted activities.

  4. The Category column filters listed activities by one or more selected categories. While the categories are largely device-centric, the listed descriptions vary depending on the category selected. Categories include Devices, Profiles, Resellers, Licenses, Admins, and many more.

  5. The Event column filters activities by one or more enrollment event types. Available event filters include Uploaded, Approved, Deleted, Added, Modified, Registered, to name a few. New admin role events include admin invitations, admin information edits, revoked invitations, resent invitations, and deactivated/reactivated accounts. These events provide a means to filter such activities as devices and their profiles complete various enrollment tasks and activities prior to deployment.

  6. The Description column displays event data unique to the selected category.

  7. The Details column displays log detail or download links depending on the selected category.

  8. (Optional) Download activity log as CSV to save all the activity log data in a CSV file. One CSV file includes up to 10,000 activity log entries, beyond which the file is emailed to you.

This document was updated for the Knox cloud services 24.09 UAT.

The Activity log displays information about all actions taken by admins and resellers that affect the status of your console or devices. You can use the activity log to view when an admin signed in to the console, when a device was uploaded, when a reseller has been registered in the Knox Mobile Enrollment console, and much more.

To access the Activity log:

  1. Click Activity log from the Knox Mobile Enrollment console. You’ll be redirected to the common activity log filtered to show only Knox Mobile Enrollment activities.
  2. Select a time period to view logged activities. You can choose from Last 7 days, Last 30 days, or Last 365 days.

Alternatively, you can click Activity log in the bottom-left corner of the Knox Admin Portal navigation pane to view events across all your Knox services (except Knox Manage and Knox Guard). For more information, see View the activity log.

About the activity log

The Activity log table shows the following columns:

Column Description
DATE The date and time that the event occurred. Sort events in ascending or descending order by clicking the arrows.
INITIATOR Email address of the admin who performed the event. If the action was taken by a Samsung Knox team member or the system, no email is shown. Use the filter to show events from a specific admin.
SERVICE The Knox cloud service that the event was related to. Click the SERVICE column to select which service's activity you'd like displayed in the log.
CATEGORY The general category the events belong to. Click the CATEGORY column to select the types of events you'd like displayed in the log.
EVENT The action which changed the status of your console or devices. Click the EVENT column to select which events you'd like displayed in the log.
DESCRIPTION Additional information about the event.
DETAILS Hyperlinks to download files or to be redirected to a different page in the console. Only select events display additional details.

Click DOWNLOAD ACTIVITY LOG in the top right corner to export existing activity log data as a CSV file. Each CSV file can include up to 5,000 activity log entries, beyond which the file is emailed to you.

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