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Bulk device operations

Last updated June 26th, 2024

Knox Mobile Enrollment allows you to easily assign profiles to a large number of devices in your fleet at a time. In bulk, you can:

  • Assign one or more Android Enterprise or Android Enterprise (Advanced) profiles and device user credentials using a CSV file.
  • Upload one or more device user credentials.
  • Delete one or more devices.

Assign user credentials in bulk

For bulk operations, the user IDs and profile names that you profile in CSV files are case-sensitive and must exactly match the strings as they appear on the console.

On the Bulk actions tab, you can click View instructions for an in-console explanation of how to format the CSV file.

Assign a profile and users to devices

You can assign a single profile to up to 10,000 devices at a time. While you’re doing this, you can also assign existing users to these devices, set their password, and optionally pass bespoke JSON data about the device to the EMM.

You first need to prepare a CSV file that contains the following fields:

Column A Column B Column C Column D
Field Device IMEI or serial number User ID Password (Optional) JSON data for EMM
Example 350925370583126 alex_doe@example.com QSu7hdD5, {"gid":"AE-DO"}

To assign user credentials and a profile to multiple devices at a time:

  1. On the Devices page, open the Bulk actions tab.

  2. Click Assign user credentials and same profile.

  3. Select a CSV file containing device IMEIs and user credentials.

  4. (Optional) Configure profiles and tags:

    1. Select a profile from the Modify profile of selected devices list. You can also click Clear profiles to unassign a profile and remove profile assignments from multiple devices in the uploaded CSV file.

    2. Enter one or more Tags for the devices.

  5. Click Submit.

Assign user credentials and multiple profiles

You can assign credentials and profiles for up to 100,000 users at a time. You first need to prepare a CSV file that contains the following fields:

Column A Column B Column C Column D
Field Device IMEI or serial number User ID Password Profile name
Example 350925370583126 alex_doe@example.com QSu7hdD5, Facility A devices

When assembling a CSV file for assigning multiple profiles, the profile currently assigned to the device will be retained if you don’t fill the profile column in the file.

To assign one or more profiles to a batch of device users at a time:

  1. On the Devices page, open the Bulk actions tab.
  2. Click Assign user credentials and different profile. Here, you can assign multiple profiles to different device users.
  3. Select a CSV file containing IMEIs and user credentials.
  4. Click Submit.

Assign profiles

You can assign credentials and profiles for up to 100,000 users at a time. You first need to prepare a CSV file that contains the following fields:

Column A Column B
Field Device IMEI or serial number Profile name
Example 350923458583126 Facility M devices

When assembling a CSV file for assigning multiple profiles:

  • The profile currently assigned to the device will be retained if you don’t fill the profile column in the file.

  • You can assign profiles to devices without providing user credentials. This functionality is true for both Android Enterprise and Android Enterprise (Advanced) profiles.

To assign one or more profiles to a batch of device users at a time:

  1. On the Devices page, open the Bulk actions tab.
  2. Click Assign profile. Here, you can assign multiple profiles to different devices.
  3. Select a CSV file containing IMEIs and profiles.
  4. Click Submit.

Upload user credentials in bulk

You can also import the device user credentials of up to 10,000 users from a CSV file at a time. You first need to prepare a CSV file that contains the following fields:

Column A Column B
Field User ID Password
Example alex_doe@example.com, QSu7hdD5
  1. On the Devices page, click Bulk actions.
  2. Upload the CSV file and click Submit.
  3. Click Upload user credentials.

Delete devices in bulk

You can also delete up to 10,000 devices from your tenant at a time based on a CSV file. You first need to prepare a CSV file that contains the following field:

Column A
Field Device IMEI or serial number
Example 350925370583126

To delete devices in bulk:

  1. On the Devices page, open the Bulk actions tab.
  2. Click Bulk delete.
  3. Upload the CSV file and click Submit.
  4. Click Confirm to complete the deletion.

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