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‘Sending of Diagnostic Data’ message shown in Android 12

Last updated July 26th, 2023



  • Knox Platform for Enterprise (KPE)


As you go through the Device Setup Wizard during enrollment or while setting up the device, you may see the following message pop up during or just after enrollment:

Based on the admin policy set for your phone, the following policy has been withdrawn: Sending of Diagnostic Data.

This message is only shown if you select the optional Sending of Diagnostic Data option on the Terms and Conditions screen.


This is based on guidance from Google for the Android Enterprise Recommended program. Data collection is not allowed during the Setup Wizard phase, therefore, this message has to be shown to the user.

There is no other side effect due to this pop-up.

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