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Device key mapping

Last updated July 26th, 2023


Hardware keys on both rugged and non-rugged devices can be mapped to app functions. For example, you could press the side key on a non-rugged device to launch a push-to-talk (PTT) app, or press the top key on a rugged device to launch a camera or navigation app.

Device key mapping for non-rugged devices

Supported devices

  • Non-rugged devices running Android 12 and higher.
  • Non-rugged devices that receive future Android 12 maintenance releases.

These are some of the most popular Galaxy devices that are supported:

Series Model series
Samsung Galaxy S Samsung Galaxy S22 series
Samsung Galaxy S21 series
Samsung Galaxy S20 series
Samsung Galaxy S10 series
Samsung Galaxy A Samsung Galaxy A53 series
Samsung Galaxy A52 series
Samsung Galaxy A33 series
Samsung Galaxy A32 series
Samsung Galaxy Tab Samsung Galaxy Tab S8 series
Samsung Galaxy Tab S7 series
Samsung Galaxy Note Samsung Galaxy Note20 series
Samsung Galaxy Note10 series


  • A free Knox license key is required to use this functionality, but license activation isn’t required to be built into the partners’ app.

  • Knox Service Plugin (KSP) handles the license activation on behalf of partners.

  • A KSP policy needs to be set up in your unified endpoint management solution (UEM). All major UEMs are compatible.

  • Partners can retrieve Knox licenses through our Knox Partner Program or a request from their Samsung representative.

UEM and KSP (Knox Service Plugin)

  • A UEM and Android Enterprise are required to use KSP.

  • For devices where the power key is mapped to Bixby by default, you might need a UEM policy that disables Bixby.

  • Depending on the device, the screen might switch on and off when the Home key is pressed. The partners’ app must take this into account and work around the issue.

Independent software vendor (ISV) partners

If you’re an ISV partner, see Knox Service Plugin managed side key mapping for non-rugged devices for detailed information about setting up side key mapping on non-rugged devices.

IT admins

If you’re an IT admin looking for information on how to map keys on non-rugged devices, go to Device key mapping for non-rugged devices.

Device key mapping for rugged devices

Go to Device key mapping for rugged devices.

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