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Before you begin

Last updated July 26th, 2023

If you haven’t yet, review the minimum requirements for the Knox Platform for Enterprise.

Sign up for a Knox account

Knox licenses are managed in the Knox Admin Portal, which provides access to various Knox tools. These tools include Knox license key validation, the Knox Bluetooth & USB Smart Card client, the Android VPN client for Knox, and more. You can also manage your license keys and create support tickets if you’re having issues with a product through this portal.

To get access to the Knox Admin Portal, you first need a Knox account. If you haven’t yet, sign up for one.

Get a Knox license

A Knox license is needed to activate Knox Platform for Enterprise on a device. See Knox Platform for Enterprise licenses for information on how to obtain and activate a Knox license.

Allow firewall access

You must ensure your enterprise devices have access to Samsung Knox servers. When you activate Knox services, your devices will verify their license keys and exchange data with the Knox servers. Devices periodically check their licenses a few times a week.

If your enterprise is behind a firewall, you must add our Knox servers to your firewall’s allowlist. For details, see How do I allow Knox services to contact Samsung servers?.

Set up your UEM

Enterprises manage Samsung Knox devices through a Unified Endpoint Management (UEM) system, also known as an Enterprise Mobility Management (EMM) or a Mobile Device Management (MDM) system.

Through a UEM system, you can set up the following:

  • Android Enterprise
  • Managed Google Play
  • AppConfig, to configure app settings centrally
  • Knox Platform for Enterprise, both standard and premium features
  • Knox Service Plugin, for zero-day access to new Knox features

To get started setting up Knox in UEM systems, see Set up Knox Platform for Enterprise with a UEM.

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