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User agreements for Android device management

Last updated July 26th, 2023

This article provides an overview of the user agreements required by the Knox Platform for Enterprise (KPE) license in the course of managing an Android device. These agreements are detailed in two documents:

  • The Knox Privacy Policy
  • The KPE Terms & Conditions (T&C)

When a KPE license is activated on a device, the device user is presented with a consent screen for each document. Enrollment won’t proceed if they don’t consent to both. Over the course of the development of KPE, consent process has simplified. This article outlines the differences between each Android OS and Android device management mode.

Some EMM Device Policy Controllers (DPCs) activate the KPE Standard key to enable specific features on Samsung devices.

The consent screens are displayed in the following contexts:

Android device management mode Android version KPE T&C consent screen after DPC license activation Knox Privacy Policy consent screen during enrollment Knox Privacy Policy consent screen after third-party app license activation
Fully-managed device, work profile on a company-owned device, or fully-managed device with a work profile (deprecated in Android 11) 10 and lower Always displayed Always displayed Displayed only if neither the Device Owner nor the Profile Owner activated the license
11 and 12 Always displayed Always displayed

Always displayed (depending on device model)

  • Android 11 — Before May 2022 release
  • Android 12 — Before March 2022 release
Always displayed Always displayed

Not displayed (depending on device model)

  • Android 11 — After May 2022 release
  • Android 12 — After March 2022 release
13 and higher Not displayed Always displayed Not displayed — Device user already accepted the Knox Privacy Policy during enrollment
Device Administrator mode (deprecated in Android 9) All Not applicable Not applicable Always displayed
Independent Service Vendors All Not applicable Not applicable Always displayed

The following images demonstrate the Knox Privacy Policy and T&C consent screens based on the license activation cases:

KPE T&C consent screen after DPC license activation Knox Privacy Policy consent screens during enrollment Knox Privacy Policy consent screens after third-party app license activation

KPE T&C license consent screen

Knox Privacy Policy consent screens after DPC license activation

Knox Privacy Policy consent screens after DPC license activation second screen

Knox T&C consent screen after third party license activation

See also

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