From ticket #29318 via Ticket to Help Center App
Last updated July 26th, 2023
Devices being enrolled in Airwatch via KME in the EU region.
This is a known issue as the Airwatch apks are hosted by Airwatch in the US region. This can often result in, depending on network connections, the Airwatch apk downloads getting timed out and failing.
Please contact Airwatch as they are the ones hosting the apks and we do not have any control over where they are hosted. If you would like to contact us, please login at SamsungKnox.com and submit a ticket.Back to KBAs
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