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How do I request an export of my account data?

Last updated January 3rd, 2024



  • Samsung Knox


You might want to get an exported version of your Samsung Knox account data. This knowledge base article guides you through the steps to request an account data export.

How do I request an export of my Samsung account data?

To request an export of your account data:

  1. Go to You may choose to sign in with your Samsung Account or SSO.

    Sign in with SSO only works if your organization has set up single sign-on.

  2. On the Knox Admin Portal, click your User Profile and select Account Information.

  3. Click Privacy Settings > click Request personal data.

  4. You are prompted to Authenticate your account.

  5. Click Authenticate.

  6. Fill the required fields to authenticate your account. Click Next to submit your request.

  7. You’re redirected to the Privacy Settings page. A confirmation message at the top of the screen contains a link to download your personal data.

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