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Sign in to Samsung Knox with an identity provider

Last updated June 26th, 2024

This section describes the steps to sign in to Samsung Knox and the Knox Admin Portal, for both super admins and sub-admins.

If an identity provider is set up for your Samsung Knox tenant, you’ll encounter an error if you attempt to sign in with a Samsung account.

For super admins

  1. In the top right corner of, hover over Sign In. Under Microsoft Entra ID, Okta or Ping Identity, click SIGN IN.

  2. On the Sign in page, enter your email or domain name, then click NEXT.

  3. Enter your user ID and click Next.

  4. Enter your password, then click Sign in.

For sub-admins

To access Knox cloud service consoles as a sub-admin, you must first be invited to each service by your enterprise’s super admin. Check your work email for an invitation.

  1. In the invitation email, click Sign up.
  2. You’ll be redirected to the registration page for the service you were invited to. Enter your work email in the field, then click Next.
  3. Next, you’ll see a sign-in screen. Enter the user ID issued by your identity provider and click Next.
  4. Enter your password, then click Sign in.
  5. After verifying your details, click Next.
  6. On the Company information page, the details are pre-populated by your super admin. Click Next to proceed.
  7. Review and agree to the Samsung Knox agreements, then click Submit.

After completing your registration, you’re directed to the Knox Admin Portal.

If you attempt to sign in to the Samsung Knox website or the Knox Admin Portal without first accepting the invite from your super admin, you’ll see an error message asking you to contact the super admin for an invite.

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