Back to top

Report issues

Last updated July 26th, 2023

By testing in your UAT environment, we ask that you immediately report any bugs or issues you find. Once the issues are reported, the Samsung Knox team will actively review and resolve any issues before the end of the UAT period so that there is no impact to your existing accounts (including devices) upon the scheduled production release of Knox cloud services.

Please follow the regular process of submitting support tickets. Make sure the subject starts with [UAT] so that our support team can expedite the issue escalation and fix.

The SFDC ticket submission form with [UAT] in the subject line.

Is this page helpful?