BlackBerry Dynamics fails to install on S9 and S9+ in Knox Workspace
Last updated July 26th, 2023
- S9 and S9+
- Knox 3.1
- BlackBerry UEM
Samsung Galaxy S9 and S9+ devices enrolled in BlackBerry UEM with a Knox Workspace configuration are not able to install the BlackBerry Dynamics app.
A recent Android Security Bulletin introduced an issue impacting the handling of keys in the keystore. A resolution is currently under investigation.
Please refer to the following BlackBerry knowledge base article for the workaround steps: http://support.blackberry.com/kb/articleDetail?articleNumber=000049292.Back to KBAs
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