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How to set up notifications for Samsung Knox service outages

Last updated July 26th, 2023

Environment

Samsung Knox solutions.

Overview

This article guides you through the steps on how to sign up for email notifications when there is a Samsung Knox service disruption, and provides additional instructions on how to manage your subscription settings.

How can I be notified when there is a Samsung Knox service outage?

To sign up for email notifications when there is a Knox service disruption:

  1. From the Samsung Knox status page, select Subscribe / Manage Subscription.

  2. In the dialog box that appears, enter your contact email address.

  3. Select Subscribe.

A confirmation email will be sent to your inbox, with a link that directs you to a page where you can select which services you would like to be notified for.

Note

Registered users are also notified through email when there is a planned Knox service maintenance.

You can change these settings anytime by selecting Manage existing subscription from the Subscribe / Manage Subscription dialog.

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