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Reset your Samsung account password

Last updated December 15th, 2023

Categories:

Environment

  • Samsung account

Overview

In the event that you can’t remember your Samsung account credentials, you have the option to reset your password.

How to reset your Samsung account password without two-step verification enabled

If you don’t have two-step verification enabled on your account, you can reset your password by sending an Email verification:

  1. On your browser, go to the Samsung Account Reset password page.

  2. Enter your Samsung account email address and click Reset password.

  3. Select an email address to send the password reset request. Click Continue to send the email.

    Note

    If you don’t see any incoming emails in your inbox, check your spam.

  4. After receiving the email, click Reset password.

  5. Enter and confirm your new password.

  6. Click Next.

After resetting your password, you can now sign in with your updated credentials.

How to reset your Samsung account password with two-step verification enabled

If your account has two-step verification enabled, you can reset your account with the following methods:

  • Verify with account ID
  • Verify with recovery number or email
  • Verify with security question

First, enter your two-step verification phone number:

  1. On the Reset password screen, enter your Samsung account email address.
  2. Click Reset password.
  3. Enter your two-step verification phone number, including the country code.
  4. Click Continue.

To reset the password by account ID:

  1. Select your account, then click Continue.
  2. An email is sent to your Samsung account email address. After receiving the email, click Reset password.
  3. Enter and confirm your new password.
  4. Click Next.

To reset the password by recovery number:

  1. Click Verify with recovery number or email.
  2. Select Recovery phone number, then click Continue.
  3. Verify your date of birth, then click Continue.
  4. Select your recovery number, then click Send code.
  5. When your device receives the text, enter the verification code.
  6. Click Verify.
  7. Enter and confirm your new password.
  8. Click Next.

To reset the password by recovery email:

  1. Click Verify with recovery number or email.
  2. Select Recovery email, then click Continue.
  3. An email is sent to your Samsung account email address. After receiving the email, click Reset password.
  4. Enter and confirm your new password.
  5. Click Next.

To reset the password by security question:

  1. Click Verify with security question.
  2. Answer the security question, then click Verify.
  3. Enter and confirm your new password.
  4. Click Next.
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