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Prerequisites for connecting to SOTI

Last updated September 1st, 2026

We recommend SOTI customers to use Knox E-FOTA directly on the SOTI MobiControl console, allowing you to use Knox E-FOTA firmware management features without leaving the SOTI MobiControl console.

For information about using Knox E-FOTA directly on SOTI MobiControl, see:

This section describes prerequisite procedures you need to perform before you can sync device groups from SOTI to the Knox E-FOTA console.

To connect Knox E-FOTA to SOTI, you need to have an API client for the Knox E-FOTA app added to your SOTI account.

SOTI MobiControl on-premise serve

Follow the SOTI documentation on how to obtain the following:

  • Client ID
  • Client secret

SOTI MobiControl cloud serve

Contact SOTI’s customer support to have them add an API client for you. Then, obtain the following from them:

  • Client ID
  • Client secret

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