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Create a Samsung account

Last updated November 23rd, 2023

To use Knox Suite, you need to create a Samsung account. If you already have a Samsung account, you can skip to the next procedure.

Your Samsung account provides access to various Knox solutions and tools through the Knox Admin Portal. Your account also allows you to create support tickets if you’re having issues with a product.

A Samsung account is free and you can create one in just a few minutes.


Personal email accounts, such as Gmail and Hotmail accounts, aren’t accepted.

To create a Samsung account:

  1. Go to

  2. Click GET STARTED in the top right corner.

  3. Enter your work email address in Business email and select Knox Suite from the list of Knox solutions. Then, click CREATE MY ACCOUNT.

    Pick the right solution or solutions for you.

    Pick the right solution or solutions for you.

    If your email address is already associated with a Samsung account, you’re prompted to sign in to your Samsung account. Otherwise, you’re prompted to create one.

  4. If you’re prompted to create one, create a Samsung account.

    • Read the service’s terms and conditions. If you agree to all of them, select each one. Then, click Agree.

    • Fill out the basic information for your account and click Next.

    • Enter the verification code sent to your email.

    • Click Done. Your Samsung account is now created.

  5. You’re then automatically redirected to apply for access to Knox Services.

    • Verify the details of your Samsung Knox account. Optionally, you can keep your account secure by enabling two-step verification. To do this, click SET UP TWO-STEP VERIFICATION. Otherwise, click NEXT: COMPANY INFO.

    • Fill out the form with your company’s details and click NEXT: AGREEMENT.

    • Read the Samsung Knox agreements. If you agree to them, click AGREE.

    Your application for Knox Services is complete.

Sign in to Samsung Knox

  1. In the top-right corner of, hover over Sign in. Then, under Samsung Account, click Sign in.

  2. Enter your Samsung account email, then click Next.

  3. Enter your Samsung account password, then click Sign in.

You’re now signed in and ready to start using Knox services and products.

Tutorial progress

You’ve completed 1 of 3 steps!


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