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Merge Knox Suite licenses

Last updated July 26th, 2023

If you want to reduce the number of licenses you manage, you can merge Knox Suite licenses. There are two ways to do this:

Append Enterprise Edition devices to an existing Knox Suite license

If you already have a Knox Suite license for EE devices and you receive an additional device upload of EE devices, you can add the new batch of devices to your existing license.

This operation increases the number of seats in your existing license to include the additional devices. It also adjusts the license key’s expiration date.

To append EE devices to an existing Knox Suite license:

  1. Sign in to the Knox Admin Portal.

  2. Go to the Enterprise Edition dashboard.

  3. Select the reseller that uploaded a new batch of devices.

  4. Click Generate License.

  5. In the Generate license popup, do the following:

    1. Select Append to an existing license key, then click Next.

    2. Select the existing license key you want to add devices to, then click Next.

    3. Read and confirm the changes (simulated result) to be made on the existing license key, then click Generate.

  6. The newly uploaded devices are added to your existing license.

Merge Knox Suite for EE licenses

If you have generated multiple license keys and you want to lessen the number of EE licenses you manage, you can merge licenses into a single key. The resulting quantity of license seats is equal to the sum of the licenses that were merged. The expiration date is adjusted accordingly.

Tip

You can only merge a license if it has 0 seats activated. In addition, only licenses issued by the same reseller can be merged.

To merge Knox Suite for EE licenses:

  1. Sign in to the Knox Admin Portal.

  2. Go to the Enterprise Edition dashboard.

  3. Click the Merge Licenses tab, then click Merge on the license key you want to merge. You can merge up to two license keys at a time.

    Merge licenses tab

  4. In the Merge license popup, do the following:

    1. Select the license key you want to merge to, then click Next.

    2. Select the license key you want to merge to, then click Next.

    3. Read and confirm the changes (simulated result) to be made on the license key you’re merging to, then click Merge.

  5. The licenses are merged.

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