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Merge Knox Suite licenses

Last updated January 31st, 2024

If you want to reduce the number of licenses you manage, you can merge Knox Suite licenses. There are two ways to do this:

Append Enterprise Edition devices to an existing Knox Suite license

If you already have a Knox Suite license for Enterprise Edition devices and you receive an additional device upload of Enterprise Edition devices, you can add the new batch of devices to your existing license.

This operation increases the number of seats in your existing license to include the additional devices. It also adjusts the license key’s expiration date.

To append Enterprise Edition devices to an existing Knox Suite license:

  1. Go to the Enterprise Edition dashboard. There are two ways to open the dashboard from the Knox Admin Portal:

  2. Select the reseller that uploaded a new batch of devices.

  3. Click ACTIONS > Append to an existing license.

  4. In the Append to an existing license dialog:

    1. Select the existing license key you want to add devices to, then click CONTINUE.

    2. Read and confirm the changes to be made on the existing license. Your license is adjusted such that all the seats in your license share the same expiration date.

    3. (Optional) Select Automatically add devices from this reseller to your license to automatically approve future device uploads from the device reseller.

      Important

      Enabling Automatically add devices from this reseller to your license affects your license seat count and expiration date if your reseller uploads more devices.

    4. Finally, click APPEND.

      Append to an existing license dialog

  5. The newly uploaded devices are added to your existing license.

Merge Knox Suite for Enterprise Edition licenses

If you have generated multiple licenses and you want to lessen the number of Enterprise Edition licenses you manage, you can merge licenses into one. The resulting quantity of license seats is equal to the sum of the licenses that were merged. The expiration date is adjusted accordingly.

Tip

You can only merge a license if it has 0 seats activated. In addition, only licenses issued by the same reseller can be merged.

To merge Knox Suite for Enterprise Edition licenses:

  1. Go to the Enterprise Edition dashboard. There are two ways to open the dashboard from the Knox Admin Portal:

  2. Click ACTIONS > Merge license, then click Merge on the license you want to merge. You can merge up to two licenses at a time.

    Merge licenses tab

  3. In the Merge License dialog:

    1. Confirm that the license key shown is the license you want to merge from, then click NEXT.

    2. Select the license you want to merge to, then click NEXT.

    3. Read and confirm the changes to be made on the licenses you’re merging, then click MERGE.

      Merge License dialog

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