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Use the Enterprise Edition dashboard

Last updated October 31st, 2024

This page describes the various elements of the Enterprise Edition dashboard and how to view the security and maintenance release history.

Access the Enterprise Edition dashboard

There are three ways to open the Enterprise Edition dashboard from the Knox Admin Portal:

Through the Knox highlights card

  1. Click Dashboard from the bottom-left corner of the Knox Admin Portal navigation pane.

  2. On the Dashboard page, you’ll see several cards. Under the Knox highlights card, click Get my Knox Suite license key to be redirected to the Enterprise Edition dashboard.

    The Knox highlights card on the dashboard

Through the Licenses page

  1. Go to Licenses to open the consolidated licenses page.

  2. Click ACTIONS > Get a license.

  3. Under Generate license for Enterprise Edition devices, click GENERATE LICENSE to be redirected to the Enterprise Edition dashboard.

    The get a license pop up

Through the Additional solutions tab

If you’re a Knox Suite user, you can access the dashboard through the Additional solutions tab.

First, make sure your dashboard is configured to show the Additional solutions tab:

  1. Click your account icon > Settings > SHOW/HIDE SERVICES.

  2. If ADDITIONAL SOLUTIONS isn’t already selected, select it and click CONFIRM.

    The show/hide services page

  3. Now, that your dashboard is configured, click Additional solutions from the left-hand navigation pane . On the Enterprise Edition Devices card, click Generate Knox Suite license to be redirected to the Enterprise Edition dashboard.

    Enterprise edition devices tile

View devices and licenses

To view your devices and licenses, go to the DEVICES tab.

Devices

If your device reseller uploaded devices for you, the reseller’s name and ID appears in a list along with the number of devices uploaded.

The columns display the following information about your devices:

Column Description
DEVICE RESELLER (ID) The name and ID of the device reseller that uploaded Enterprise Edition devices for you.
LAST DEVICE UPLOAD DATE The date the reseller last uploaded devices for you.
UPLOADED DEVICES The number of devices the reseller has ever uploaded for you.
DEVICES WITH LICENSE GENERATED The number of devices that have a Knox Suite for Enterprise Edition license.
REMAINING DEVICES The number of devices that do not have a Knox Suite for Enterprise Edition license.
LICENSE LAST GENERATED The date you last generated a Knox Suite for Enterprise Edition license for devices you purchased from this reseller.
AUTO-APPEND

If you enable this option, additional Enterprise Edition devices uploaded by your reseller are automatically added to your existing Knox Suite for Enterprise Edition license.

  • If AUTO-APPEND is set to Yes or No, you can click Yes or No for a dialog to disable or enable automatically adding devices from the selected reseller to your license.

    Auto-append preferences dialog

  • If AUTO-APPEND is set to -, you can't configure auto-append at this time because your license is empty.

Once you upgrade to a commercial license, this feature is no longer supported.
LICENSE RESELLER (ID)

The ID of the license reseller, selected by the device reseller that uploaded Enterprise Edition devices for you. This reseller may be different from your preferred license reseller.

If you don’t see any device uploads, contact your device reseller or Samsung support.

Licenses

To view your licenses, click ACTIONS > View license. The Licenses page of the Knox Admin Portal opens, which lists information about your licenses across all Knox services.

View security and maintenance history of devices

The SECURITY UPDATES tab displays key information about your Enterprise Edition devices’ security and maintenance history.

Enterprise edition dashboard security updates tab

The columns display the following information about your devices:

Column Description
NAME The device model name.
MODEL The device model code.
QUANTITY The number of devices of that model.
COUNTRY The country the devices are associated with.
LATEST PATCH LEVEL The date of the most recent security patch level available.
LATEST RELEASE The date of the latest security maintenance release.
FREQUENCY The frequency with which the device receives security updates.
GUARANTEED UPDATES UNTIL The date of the last guaranteed security update.
  • Release dates are subject to change without prior notice.

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