How to prevent users from remapping the XCover key

Overview

To ensure the XCover key only launches Knox Capture, you can apply a policy to prevent device users from remapping it.

How do I prevent users from remapping the XCover key?

To disable XCover key remapping through your EMM:

1. On your EMM console, navigate to your Knox Service Plugin configuration.

2. Select Device-wide policies, then set Enable device policy controls to True.

3. Configure the following Device Key Mapping policies:

   Policy	Value
   Enable Key Mapping Controls	True
   Enable XCover/Active Key Mapping for Microsoft Teams	False
   Enable Key Mapping to Launch applications (Configure profile below)	False

4. Under XCover/Active key Mapping for specific application, configure the following fields:

   Field	Value
   Package name	com.samsung.android.app.smartscan
   Intent for Key press	com.samsung.android.knox.intent.action.PTT_PRESS
   Intent for Key release	com.samsung.android.knox.intent.action.PTT_RELEASE

5. Save and apply the policies to your device.

The XCover key can no longer be remapped. You can verify this in the device’s settings under Advanced features. When pressed, the key launches the Knox Capture camera as expected.