Get started

Last updated August 28th, 2026

As a teacher, use this page to help your students set up the Knox Classroom app on their school device and sign in with the account your school provided. Before a student can join a class, the app must be set up on their device and they must sign in.

Before a student begins

Students need a school device and Samsung Account for Education credentials from your school. If they do not have either, have them ask you or the IT administrator before continuing.

Get the app

Choose the instructions for the device students use at school.

Android tablet

The Knox Classroom app should be installed from Google Play. Have your students ask you or the IT administrator if they do not have the app.

If the app asks them to update, they should complete the update before continuing.

Windows device

The Knox Classroom Windows app should be installed through the deployment method provided by your school. Have them ask you or the IT administrator if they do not have the app.

Your students must complete these steps the first time they open the Knox Classroom app.

Your students must allow the permissions requested by the app when prompted.
If an update is required, students should select Update and complete the update before continuing. On Android tablets, the update opens Google Play.
Your students must sign in with the Samsung Account for Education credentials supplied by your school.
Your students must accept the required Collection and Use of Personal Information and Terms and Conditions. If prompted, they must agree to the use of location information to continue.

The app checks whether the student’s account can use Knox Classroom before it opens their home page. During their first use, an overview introduces screen sharing, teacher assistance, and focus controls.

If onboarding cannot continue

If the school subscription has expired or its user limit has been reached, the student should contact you.
If Knox Classroom cannot connect, the student should check their network connection and select Retry. If the issue persists, have them try again later.
If a student cannot complete an agreement or sign in, they should contact you or your IT administrator.

Use the home page

After your students sign in, the home page gives them access to their classes, announcements, profile, and settings.

On the home page, your students can:

Select a class card to open that class.
Select Join new class to enter a class code from you.
Open Announcements to view class updates. They select View more to see more announcements, or use search to find an announcement. They can also search announcements from an open class.
Open their profile or select Settings to manage their account and app settings.

To refresh the class list and announcements, your students can pull down on the home page. They can also pull down to refresh from an open class.

Reorder classes

Your students can arrange class cards in the order that works best for them. To do so:

Select and hold a class card.
Drag the card to the position they want.
Release the card.

Manage a student profile and sign out

From the home page, your students can open their profile or select Settings to view their account information and the app’s legal or about information. Your students should use the sign-out option in their profile when they are not in a class.

Your students should update the app if prompted, then try again. If the app does not open, cannot sign in, or reports an access problem, contact your IT administrator with the student’s account and device details.

Where to go next

Your students can continue by joining their class.

To join a class and use its student tools, see Join and participate in a class.