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Last updated July 26th, 2023


You will be eligible for a claim after 7 days of activation of your Samsung Care+ for Business plan.

Submit a claim

You can submit your claim through either of the following ways:

Track claim status

You can check the detailed status of your claim on in the Track Request section.

Additionally, you can also check the total number of claims submitted, processed, and pending in the Samsung Care+ for Business portal dashboard.

Support contact info

1-800-202-1234 (toll free number) | Mon – Sun : 9 AM – 9 PM


To make a claim or check your coverage, you’ll need your 15 -digit IMEI number ready. See the How can I check the IMEI number of my devices? to see how to find it.

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