Last updated July 26th, 2023
You will be eligible for a claim after 7 days of activation of your Samsung Care+ for Business plan.
Submit a claim
You can submit your claim through either of the following ways:
- Walk in to the nearest authorized Samsung Service Center.
- Call on the toll free number 1-800-202-1234.
- Sign in to samsung.servify.tech and raise a claim yourself.
Track claim status
You can check the detailed status of your claim on samsung.servify.tech in the Track Request section.
Additionally, you can also check the total number of claims submitted, processed, and pending in the Samsung Care+ for Business portal dashboard.
Support contact info
☎ 1-800-202-1234 (toll free number) | Mon – Sun : 9 AM – 9 PM
To make a claim or check your coverage, you’ll need your 15 -digit IMEI number ready. See the How can I check the IMEI number of my devices? to see how to find it.
Is this page helpful?
Thank you for your feedback!