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Samsung Care+ for Business 21.06 release notes

Last updated July 26th, 2023

Automatic License Registration

Starting this release, when Samsung sales representatives or Resellers place a purchase order in the SLM system using a specific Knox Customer ID, SCB can use this Knox Customer ID to find the license key associated with the account. When the admin with this Knox Customer ID logs in to SCB, they see the associated license automatically registered in the License list. In cases where there is no license associated with the Knox Customer ID, the admin sees the dashboard as usual.

The following scenarios can happen:

  • License registered successfully — In cases where the license was successfully registered using the SLM API and where the Knox Customer ID has accepted the Terms and Conditions of use, the license is shown in the License list. The admin can view the details of the license from the License list.

  • License saved but not registered — In cases where the license was successfully associated with the Knox Customer ID but where the Knox Customer ID has not accepted the Terms and Conditions of use, the admin is shown the Knox Product Terms and Conditions when they log in. If the admin agrees with the Knox Product Terms and Conditions, the license is stored and added to the license list.

  • Licenses not found — If no licenses are found attached to the Knox Customer ID, the admin sees the dashboard upon logging in.

    For licenses that were issued without being associated with a Knox Customer ID, admins can still manually register licenses using the Enter License functionality.

Local Language Support

The SCB console is now available in the following additional languages:

  • 한국어 (Korean)
  • Español (Spanish)
  • Deutsch (German)
  • Italian
  • French
  • 汉字; (Simplified Chinese)
  • 日本語 (Japanese)

Customize Table

Starting with this release, Asset Managers can now customize the fields available on the Devices tab > Device List. To customize the fields in the Device List, click the Custom Column icon (…) shown next to the End Date column at the end of the row. When the user makes changes to the columns, they can click Save Changes save the new columns and return to the Device List. From then on, whenever that user logs in to the SCB console, they see the columns in the Device List according to their customized column. The user can only select a maximum of eight columns at a time to show on the screen.

The Device ID (IMEI or Serial Number) field is mandatory and cannot be hidden.

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