Video: Getting started with Knox AI Assist

About

This video introduces Knox AI Assist, an intelligent service that helps IT admins manage devices more efficiently. It covers how to enable and launch Knox AI Assist, use the prompt library for common queries, and demonstrates real-world scenarios, such as checking fleet license status, monitoring device issues, and creating customer support tickets.

Video chapters:

• 00:00 - Introduction

• 00:20 - Enable Knox AI Assist

• 00:44 - Launch and use Knox AI Assist

• 01:08 - Check fleet license status

• 02:01 - Monitor fleet issues and device health

• 02:35 - Create customer support tickets

• 03:08 - Conclusion

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