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Knox Admin Portal 21.11 release notes

Last updated July 26th, 2023


Starting with this release, Knox product versioning will be named based on dates, specifically the year followed by the month. For example, this November 17, 2021 release—what would have been Knox cloud service 1.41—uses 21.11 as the version name.

End of support for Internet Explorer 11

Microsoft announced that they will end support for Internet Explorer 11 (IE11) on June 15, 2022. In preparation for this, as of 21.11 (November 18, 2021), solutions on the Knox cloud service are no longer supported on Internet Explorer. The Knox cloud service is best accessed on Microsoft Edge, Google Chrome, or Mozilla Firefox.

Support for Samsung account login using Google SSO

In this release, IT admins accessing the Knox Admin Portal through the direct console link can now sign in to their Samsung account using Google SSO.

On the Samsung Account sign-in page, a Continue with Google button is available at the bottom of the screen. An IT admin can click this button to log in with their Google credentials and access the Knox Admin Portal.

New Google sign-in button on Samsung Account login screen

Okta SSO integration

With 21.11, IT admins can set up Okta SSO to log in to and the Knox Admin Portal. The three available SSO options are as follows:

  1. Okta
  2. Microsoft Azure AD
  3. Ping Identity

Please note that once Okta SSO is set up for a Knox cloud services tenant, its users can no longer log in to Knox services with their Samsung account credentials.

See Configure Okta SSO settings for integration steps.

Refreshed navigation sidebar

The Knox Admin Portal navigation sidebar was refreshed for Knox cloud service 21.11. The color contrast between menu levels was increased, and a branding icon was added next to the name of each solution.

Refreshed Knox Admin Portal sidebar design

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