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Knox Deployment Program

Last updated April 24th, 2023

The Knox Deployment Program (KDP) enables trusted Samsung resellers to register devices to a Knox server, which enables enterprise customers to easily view and handle their devices on various Knox web services — including Knox Mobile Enrollment, Knox Configure, Knox E-FOTA, Samsung Care+ for Business, Knox Suite for Enterprise Edition devices, and more.

The devices purchased from participating resellers can be verified in bulk based on device IDs (IMEI, MEID, or Serial Number), which allows truly frictionless out-of-the-box device provisioning, enrollment, and configuration for enterprises.

Two Galaxy phones.

Audience

This document is intended for:

  • Resellers — For IT solution resellers interested in selling Samsung Knox solutions to enterprise customers and Samsung device resellers interested in supporting the out-of-the-box device provisioning of Samsung solutions to their customers.

Try the solution

Learn more about setting up and managing the Samsung Device Reseller Portal to bulk upload devices on behalf of customers, eliminating the need for customers to manually upload devices or submit device information for verification.

About the Reseller Portal

The Samsung Knox Reseller Portal allows you to bulk upload devices on behalf of customers. There is no need for customers to manually upload devices or submit device information for verification.

The Reseller Portal provides optimal uniformity amongst our growing family of device enrollment and configuration solutions. This portal can be used to manage customers and devices, monitor portal actions, invite admins, and manage their roles. Look through the Get access to the Reseller Portal section for step-by-step instructions to do all this.

Process overview

To upload devices to the Knox Reseller Portal:

  1. Add a customer.
  2. Upload devices.
  3. After the devices have finished uploading, view the activity Log to resolve any errors that may have occurred.
  4. Customers are notified when devices have been uploaded on their behalf. When customers log in to Knox Configure and/or Knox Mobile Enrollment, they will see the devices that you have just uploaded.

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