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Get started

Last updated June 3rd, 2024

This section provides a comprehensive guide on the steps you need to do before you start using the Knox Asset Intelligence API.

1. Sign up for Knox Asset Intelligence in your Samsung Knox account

  1. Register for a Samsung Knox account. For more information, see Create a Samsung account.

  2. Sign in to your account once you’re approved for Knox Asset Intelligence. For more information, see Access the Knox Asset Intelligence console.

2. Request access to the Knox cloud services API

To apply for Knox cloud services API access, send an email to with your user and tenant information. You can also create a Support ticket.

3. Generate your access token

After you get Knox cloud services API access, go to the Knox Admin Portal, click Knox Cloud API Portal on the navigation pane, and generate an access token. This access token is sent in the header of the Knox Asset Intelligence API request.

To let your sub-admins generate access token, go to the Knox Admin Portal, and grant the Access Knox Cloud APIs portal permission to the roles associated with the sub-admins.

4. Test your access token

Ensure that your access token is correctly configured by making a test call to Knox Asset Intelligence API. See Knox Asset Intelligence API for a list of operations you can call.

API restrictions

Request limit

The Knox cloud services API key, also known as the x-knox-apitoken in the API request header supports up to 25 requests per second from the same IP address.

If you use a public IP address when calling Knox Asset Intelligence APIs, this limit is applied to the public address.

Multiple requests

Admins with access tokens can make up to 25 requests per second from different IP addresses.

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