Knox Asset Intelligence

Knox Asset Intelligence is a data analytics solution that transforms device usage information into powerful business insights. By gaining visibility into the health and status of your mobile device fleet, you can predict and enhance usage patterns, optimize resources, and make more informed business decisions.

With the Knox Asset Intelligence REST API, you can integrate device information from Knox Asset Intelligence into your own web services, enabling custom integrations and automated workflows for device fleet management.

Audience

This guide is primarily intended for the following audiences:

• Enterprise customers who need to analyze device data and optimize device management across their organization.
• Web developers working for enterprises that use their own website to retrieve device information from the Knox Asset Intelligence service.
• System integrators who need to build custom solutions that leverage Knox Asset Intelligence data.

Knox OAuth 2.0 Authentication is our latest and preferred authentication scheme. It lets you specify scopes for granular permission control.

Key capabilities

The Knox Asset Intelligence API enables you to:

• Retrieve device information: Access comprehensive device data including hardware specifications, usage statistics, and diagnostic information.
• Monitor device health: Track battery levels, network connectivity, and app performance across your device fleet.
• Manage device groups: Organize devices into logical groups for streamlined management and reporting.
• Access diagnostic logs: Request and retrieve detailed diagnostic logs for troubleshooting and analysis.
• Subscribe to real-time events: Receive webhook notifications for battery events, network connections, and app usage patterns.

Use cases

The Knox Asset Intelligence API is primarily designed for the following scenarios:

• Predictive maintenance: Monitor battery health and device conditions to proactively address issues before they impact productivity.
• Device fleet optimization: Analyze usage patterns and network performance to optimize device allocation and configuration.
• Custom analytics dashboards: Build enterprise-specific dashboards that combine Knox Asset Intelligence data with other business metrics.
• Automated reporting: Integrate device data into automated reporting workflows for compliance and management purposes.

Where to start