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Knox Admin Documentation

New and updated content

Stay on top of the latest help content for Knox services. Here are the most recently-updated documents for admins.

Updated article

UAT 23.12 release notes

Explore the changes that are available during the UAT period of Knox cloud services 23.12.

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Security notice regarding storage and search behavior for PII

The Knox cloud services 23.12 release brings important changes to the security of PII and how searching for PII works across services.

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Transfer a device between tenants

Learn how to transfer a device to a new tenant with Knox Manage and Knox Mobile Enrollment.

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Latest release notes

See what's new in Knox solutions and services.

View release notes

Latest videos

See Knox services in action with these how-to videos.

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Knox Suite guides

Use these quick links to jump straight in to the various admin guides.

Knox Suite

A solution bundle for end-to-end device security and management needs.

Knox Platform for Enterprise

Defense-grade security and compliance designed for Samsung devices.

Knox Mobile Enrollment

Easily set up and bulk enroll corporate-owned and employee-owned devices.

Knox Manage

Remotely configure and track devices using close to 300 enterprise policies.


Remotely test firmware versions and deploy them to devices on a schedule.

Knox Asset Intelligence

Use data-driven analytics to predict and prevent frontline device issues.

Knox Remote Support

Make troubleshooting easier by controlling devices from a PC.

Knox Capture

Transform Samsung devices into powerful barcode scanners.

Knox Authentication Manager

Unlock devices and auto-fill credentials with facial authentication.

More products and services

Knox Configure

Simplify the out-of-box experience with rebranded devices.

Knox Guard

Remotely lock Samsung devices to protect against fraud and theft.

Samsung Care+ for Business

Get extended coverage for incidents that corporate devices can encounter.

Knox white paper

Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.

Read the white paper

Technical support

Already a customer? Sign in to your Samsung Knox account to submit a technical support ticket.

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