Knox Admin Documentation
New and updated admin guide content
Stay on top of the latest admin content for Knox products and services.
New
Add Knox Manage as Microsoft Intune compliance partner
As a Microsoft Intune compliance partner, Knox Manage new console can enforce compliance rules. The resulting device compliance status is used by Microsoft Entra Conditional Access to control access to protected company resources.
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Locate missing devices with SmartThings Find (Labs)
Track lost or stolen devices even when they're offline, using Samsung's Find My Mobile and SmartThings Find networks to relay location through nearby Galaxy devices.
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Manage employee accounts in Knox Admin Portal
Sign-in with Samsung account for Business to manage users or employees on the new Users (Labs) page. Also, assign enrollment profiles to users so they can enroll devices just by signing-in.
Read moreNew and updated knowledge base articles
View the latest bulletins and technical support pages of Knox products and services.
KBA-1948 | New
Unable to enroll a device with a userless enrollment token
When you try to enroll a device with a userless enrollment token, you may encounter an error. Learn how to resolve this issue.
Read moreKBA-1949 | New
Time zone adjustment for devices in British Columbia due to adoption of year-round daylight saving time
Learn how to adjust the time zone for devices to reflect British Columbia's adoption of permanent daylight saving time.
Read moreKBA-1935 | New
Unable to install kiosk app on devices running Android 16
When you try to initialize Kiosk mode on a device running Android 16 OS, you may encounter an issue where the device becomes stuck on the installation screen. Learn more about this issue.
Read moreKnox Suite guides
Use these quick links to jump straight in to the various admin guides.
Knox Suite
A solution bundle for end-to-end device security and management needs.
Knox Platform for Enterprise
Defense-grade security and compliance designed for Samsung devices.
Knox Mobile Enrollment
Easily set up and bulk enroll corporate-owned and employee-owned devices.
Knox Manage
Remotely configure and track devices using close to 300 enterprise policies.
Knox E-FOTA
Remotely test firmware versions and deploy them to devices on a schedule.
Knox Asset Intelligence
Use data-driven analytics to predict and prevent frontline device issues.
Knox Remote Support
Make troubleshooting easier by controlling devices from a PC.
Knox Capture
Transform Samsung devices into powerful barcode scanners.
Knox Authentication Manager
Unlock devices and auto-fill credentials with facial authentication.
More products and services
Knox Configure
Simplify the out-of-box experience with rebranded devices.
Knox Guard
Remotely lock Samsung devices to protect against fraud and theft.
Knox Classroom
Help teachers manage classes and support student learning on Samsung devices.
Samsung Care+ for Business
Get extended coverage for incidents that corporate devices can encounter.
Knox white paper
Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.
Read the white paperTechnical support
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