Overview
Last updated October 21st, 2024
Knox Asset Intelligence leverages data-driven analytics to support device management, productivity, and lifecycle. It enables you to anticipate and mitigate critical frontline issues for your team effectively.
You can also use Knox Asset Intelligence API to access and manage device data delivers and develop your own apps or solutions. The tutorials in this section cover various possible use cases of Knox Asset Intelligence API.
The following table shows Knox Asset Intelligence API offerings and the corresponding notification events available for them:
| Category | Knox Asset Intelligence data or action | Knox Asset Intelligence API | Knox Webhook Notification event |
|---|---|---|---|
| Manage the device | Devices' information | Yes | No |
| Get device groups' information | Yes | No | |
| Set device groups | Yes | No | |
| Diagnostics logs | Generate Diagnostics logs | Yes | Yes, asynchronous action. For more information, see Device diagnostics logs. |
| Get Diagnostics logs | Yes | No | |
| Network | Wi-Fi connection events | Yes, for specific date intervals. | Yes, data is streamed when the event occurs. For more information, see Wi-Fi connections. |
| Wi-Fi disconnection events | Yes, for specific date intervals. | Yes, data is streamed when the event occurs. For more information, see Wi-Fi disconnections. | |
| Apps | App usage- battery/screen time data | No | Yes, periodic data is streamed every 3 hours. For more information, see Battery data of app usage and Screen time data of app usage. |
| App usage- network data | No | Yes, periodic data is streamed every 2 hours. For more information, see Network data of app usage. | |
| App no response or force close issues | No | Yes, data is streamed when the event occurs. For more information, see App no response and force close. | |
| Battery | Battery status | No, it is a part of Get device information operation's response. | Yes, periodic data is streamed every 3 hours. For more information, see Battery status. |
| Battery charging | No | Yes, data is streamed when the event occurs. For more information, see Battery charging. | |
| Battery level at shift start or end | No | Yes, data is streamed when the event occurs, but you have to configure the work shift battery level setting in Knox Asset Intelligence dashboard. For more information, see Configure dashboard settings and Battery data triggered by threshold level. | |
| Battery data triggered by threshold level | No | Yes, data is streamed when the event occurs, but you have to set the threshold value using Set/Update settings operation in Knox Asset Intelligence API. For more information, see Battery data triggered by threshold level. | |
| Miscellaneous | Get Knox Service Plugin statuses | Yes | No |
| Settings | Set Knox Asset Intelligence settings | Yes | No |
| Get Knox Asset Intelligence settings | Yes | No |
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