Knox MSP Portal 26.01 release notes

Last updated January 28th, 2026

Support for additional customer fields and error cases

The Create a new managed customer and Update customer’s details APIs include a new kgTenantInfo array to describe your Knox Guard customers. kgTenantInfo lets you specify the Knox Guard domain type (kgDomainType), Knox Guard tenant type (kgTenantType), Support phone number (phone), and Support email address (email) values. For details, see the API reference.

Additionally, the following error codes have been added: 4002127, 4002128, 4002129, and 4002130. For details, see Error codes.

  • Previously the kgTenantType field appeared directly in the request body. Now it appears under kgTenantInfo.
  • The Antitheft enum value has been removed from kgTenantType. This does not impact your existing customers.
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