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Before you begin

Last updated November 12th, 2024

Before you can start generating Knox Suite licenses for your Enterprise Edition devices, you must perform the prerequisite steps described in this section.

Prerequisites

Before you can manage your Knox Suite license and view the security update schedule for your Enterprise Edition devices, you must:

  1. Register for the Knox Admin Portal with your Samsung account.

  2. Sign in to the Knox Admin Portal.

  3. Click your account icon to view your Knox Customer ID.

  4. Purchase Enterprise Edition devices from a Samsung device reseller. Give your customer ID to your reseller.

    Your device reseller must be a member of the Knox Deployment Program.

  5. Generate a Knox Suite license.

You can now manage a Knox Suite license and look up the security update schedule and history for your Enterprise Edition devices.

When you enroll an Enterprise Edition device into a Knox service, a Knox Suite trial license is assigned to it. To change the assigned trial licenses on your devices, generate the commercial Knox Suite license included with your Enterprise Edition devices, then delete your Knox Suite trial license key.

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