Access Samsung Business Academy

Environment

• Knox Partner Program

Overview

The Samsung Business Academy is an online platform offering flexible access to courses on Samsung Mobile B2B products and solutions. Learners can pursue certifications like Knox Associate and Knox Professional or expand their knowledge through various courses. The academy’s modules cover the full Samsung Knox portfolio, equipping employees with the skills to effectively promote, sell, and deliver Samsung Knox services.

Knox Managed Service Providers (MSPs) and Samsung-approved resellers in the Knox Partner Program can enjoy the benefits of exclusive training and certifications.

How partners can access Samsung Business Academy

When you enroll in the Knox Partner Program as a Knox Managed Service Provider or Samsung Device Reseller, you’ll automatically be granted access to Samsung Business Academy.

How to access Samsung Business Academy:

1. Sign in to your Knox Partner Program account.

2. Under Training & events, click Training & Certification.

3. On the Training & Certification page, click Launch to access Samsung Business Academy.

   

How other members can earn the certificates

Other members from your partner IT team might need to be aware of the available Knox Solutions and earn the certificates. To do so, they need access to Samsung Business Academy.

To grant access to partners:

1. On the Knox Partner Portal, go Knox MSP Portal or Knox Reseller Portal, based on your partnership type.

2. If you’re using the Knox MSP Portal:

   1. Click on Admins & Roles.
   2. Click on the ROLES tab, then click Create role.
   3. Enter a Role name and set the permissions you wish for your admins. For example, select the View only permissions.
   4. On the ADMINS tab, click INVITE.
   5. On the Invite admin page, enter the member’s details. Under Role, select the newly created role.

3. If you’re using the Knox Reseller Portal:

   1. Click on Administrators and Role.
   2. Click on the ROLES tab, then click CREATE ROLE.
   3. Enter a Role name and set the permissions you wish for your admins. For example, select the View only permissions.
   4. On the ADMINSTRATION tab, click INVITE ADMNISTRATOR.
   5. On the Invite adminstrator page, fill the member details. Under Role, select the newly created role.

4. The invited admin should receive an invitation email, which they’ll need to follow to get access as an admin in the partner portal.

The admin can then access Samsung Business Academy.