MSP firewall exceptions
Last updated April 25th, 2023
You might need to set up firewall exceptions to extend beyond your own local and protected network domains and securely reach and connect to the Knox MSP Portal and its supporting Knox server resources.
These server resources can include the following Knox services:
-
Samsung license Servers — When you activate Knox services, devices need to verify their license keys. Devices periodically check their licenses a few times a week.
-
Samsung SDS IAM & EMM — If utilizing an EMM, devices will need to access Web based EMM consoles and storage sites.
-
Samsung ActiveSync Server — If using Exchange ActiveSync, you will require an ActiveSync Server connection so the Email client can successfully reach the ActiveSync Server.
If your enterprise is highly regulated, and does not permit a connection with an external server, you can request an on-premise Knox Server, which handles license verification within your firewall. Samsung charges an extra fee for this service. For more information, contact your Samsung representative or reseller.
Ports 443 and 80 must be open within your local network domain to reach Knox server resources.
MSP can utilize both Amazon Web Services (AWS) and Google Firebase. Both services may also warrant adding to the allowlist within your organization’s firewall policy.
For information on the AWS that may require allowlist inclusion, go to https://ip-ranges.amazonaws.com/ip-ranges.json.
For information on the Google Firebase services that may require allowlist inclusion, go to https://firebase.google.com/docs/cloud-messaging/concept-options#ports_and_your_firewall.
The following table lists the portal exemptions required:
| URL | Port | Knox server resource |
|---|---|---|
|
*.samsungknox.com * *.secb2b.com |
443/80 |
Knox Configure Knox Identity Management Single Sign On (SSO) Knox Portal |
| *.samsung.com | 443/80 |
Knox Partner Portal Samsung Account |
License servers for Knox products
The following Knox license server resources may be required to add to the allowlist depending on your organization’s IT policies. Additionally, if your organization’s IT policy restricts the use of a (*) to abbreviate a domain name, the FQDN may be required to reach a Knox license server. Refer to the following license server destinations per region:
Global
| URL | Port |
|---|---|
| analytics.samsungknox.com | - |
| prod-knoxlog.secb2b.com | - |
| account.samsung.com | 80|443 |
Americas
| URL | Port |
|---|---|
| gslb.secb2b.com | 443 |
| gsl.samsunggsl.com | 443 |
| us-elm.secb2b.com | 443 |
| us-prod-klm-b2c.secb2b.com | 443 |
| us-prod-klm.secb2b.com | 443 |
| usprod-knoxlog.secb2b.com | - |
EMEA
| URL | Port |
|---|---|
| gslb.secb2b.com | 443 |
| gsl.samsunggsl.com | 443 |
| eu-elm.secb2b.com | 443 |
| eu-prod-klm-b2c.secb2b.com | 443 |
| eu-prod-klm.secb2b.com | 443 |
| euprod-knoxlog.secb2b.com | - |
China
| URL | Port |
|---|---|
| china-gslb.secb2b.com.cn | 443 |
| china-elm.secb2b.com.cn | 443 |
| china-b2c-klm.secb2b.com.cn | 443 |
| china-prod-klm.secb2b.com.cn | 443 |
Networking requirements for Knox cloud services
The following Knox network resources may be required to add to the allowlist depending on your organization’s IT policies. Additionally, if your organization’s IT policy restricts the use of a (*) to abbreviate a domain name, the FQDN may be required to reach a Knox deployment resource. Refer to the following per region:
Global
| URL | Port |
|---|---|
| knoxservices.secb2b.com | 80|443 |
| pinning.secb2b.com | 80|443 |
| pinning-02.secb2b.com | 80|443 |
| eula.secb2b.com | 80|443 |
| umc-cdn.secb2b.com | 80|443 |
| me.samsungknox.com | 80|443 |
| configure.samsungknox.com | 80|443 |
| custom.samsungknox.com | 80|443 |
| kcc-prod-repo.s3.amazonaws.com | 80|443 |
| klms-dev.s3.amazonaws.com | 443 |
| eu-api.samsungknox.com | - |
Americas
| URL | Port |
|---|---|
| us-kc-portal.samsungknox.com | 443 |
| us-kc.samsungknox.com | 443 |
| us-kcc.samsungknox.com | 443 |
| us-segd-api.secb2b.com | 443 |
| us-segp-api.secb2b.com | 443 |
| us-segm-api.secb2b.com | 443 |
| us-kme.samsungknox.com | - |
| us-kme-api.samsungknox.com | - |
| us-kme-api-mssl.samsungknox.com | - |
| us-kme-reseller.samsungknox.com | - |
EMEA
| URL | Port |
|---|---|
| eu-kcc.samsungknox.com | 443 |
| eu-kc-portal.samsungknox.com | 443 |
| eu-kc.samsungknox.com | 443 |
| eu-prod-bulk.secb2b.com | 80|443 |
| eu-segd-api.secb2b.com | 80|443 |
| eu-segp-api.secb2b.com | 80|443 |
| eu-segm-api.secb2b.com | 80|443 |
| eu-kme.samsungknox.com | - |
| eu-kme-api.samsungknox.com | - |
| eu-kme-api-mssl.samsungknox.com | - |
| eu-kme-reseller.samsungknox.com | - |
China
| URL | Port |
|---|---|
| china-segd-api.secb2b.com.cn | 443 |
| myknoxapk.blob.core.chinacloudapi.cn | 80 |
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