Knox Partner Documentation

New

UAT 25.01 release notes

Explore the partner-related changes that are available during the UAT period of Knox cloud services 25.01.

New

Ability for MSP admins to manage customer admins and roles

MSP admins can now create, edit, and delete your jointly-managed customers’ admins and roles directly from within the customer portals.

New

Ability to control Knox Remote Support access for other admins

MSP admins can now grant or deny specific Knox Remote Support permissions for other MSP admins.

Latest release notes

See what's new in Knox partner solutions and services.

Latest videos

See partner solutions in action with these how-to videos.

KBA-1211 | New

Change super admin for a managed customer

Learn how to change the super admin for a customer as an MSP.

KBA-1174 | New

No error when a duplicate IMEI is added

Resellers might notice that there's no error while uploading a device with a duplicate IMEI. Learn about the update to duplicate IMEI handling.

KBA-1135 | New

MSPs unable to retrieve the device list by email

Some MSPs encounter an issue where they are unable to retrieve the device list by email. Learn how to resolve the issue.