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Before you begin

Last updated November 12th, 2024

The following information only applies to users in the US region.

Before you can manage licenses included with your special edition devices, you must:

  1. Register for Knox Suite.

  2. Sign in to the Knox Admin Portal using your account credentials.

  3. In the upper-right corner of the portal, click your account icon to view your Knox Customer ID. You’ll need to provide this ID to a Samsung device reseller so that they can automatically upload devices to your Knox account on your behalf.

  4. Purchase a special edition bundle from your reseller. You can find a list of resellers near you in the Knox reseller directory.

When your special edition devices are enrolled into a Knox service, a Knox Suite trial license is automatically assigned to them. To change license keys, generate the commercial license keys included with your special edition devices, then delete your Knox Suite trial license key.

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