Video: Getting started with Knox Remote Support

Last updated July 29th, 2025

About

Learn how you can use Knox Remote Support to access and support devices remotely.

Video chapters

00:00 - Intro
00:27 - Prerequisites
00:52 - Start remote support session with code
01:34 - Automatically start a remote support session
03:02 - Ask to start a remote support session
03:15 - Use the remote support viewer
04:06 - History and Activity Log
04:30 - Conclusion

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