Allow dual SIM operation

Some devices support multiple SIMs, and when a device is unmanaged, the device user has an unrestricted ability to use them.

When managing a device as an enterprise or service provider, it can be a security risk or a violation of your service agreement to allow the device user to send and receive data on unapproved mobile networks. With the Allow dual SIM operation policy, Knox Service Plugin lets you disable the secondary physical SIM, restricting the device to only the primary physical SIM.

Disable secondary and alternative SIMs

To completely disable alternative SIMs on devices and block users from managing them:

1. On your EMM console, add an assignment for the Knox Service Plugin app intended for your target devices, or edit it if one already exists.

2. For the app’s managed configuration, set the following:

   Setting	Value
   Device-wide policies > Enable device policy controls	True
   Device-wide policies > Advanced Restriction policies (Premium) > Enable Advanced restrictions controls	True
   Device-wide policies > Advanced Restriction policies (Premium) > Allow dual SIM operation	False

3. Finish configuring the app assignment.

4. Push the app to the devices.