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Enable system apps in a work profile

Last updated October 17th, 2024

Categories:

Environment

  • Knox Platform for Enterprise
  • Samsung devices
  • Company-owned device with a work profile

Overview

When a work profile is created on a Samsung device, the following system apps are enabled by default:

  • My Files
  • Contacts
  • Google Play Store

These default apps follow the specifications outlined in the Android Enterprise Recommended requirements.

If your device users require additional system apps in the work profile, you’ll need to add them through your EMM.

How to enable additional system apps in the work profile

To enable additional system apps in the work profile, you’ll need to reactivate them in your EMM.

The following system apps are deactivated in the device’s work profile by default, but can be reactivated with an EMM.

App Name Package Name
Camera com.sec.android.app.camera
Gallery com.sec.android.gallery3d
Samsung Messages com.samsung.android.messaging

Samsung Email, Clock, Calendar, Calculator and Browser aren’t considered system apps, and can be added directly from Managed Google Play.

The procedure for this process depends on your EMM. Consult your EMM’s documentation for more information.

If you’re using Knox Manage, see Enable or disable a specific system app.

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