Samsung Email displays a Contact cannot be found error when viewing Microsoft Exchange contact details

Last updated March 13th, 2026

Categories:

Environment

  • Samsung Email v6.2.10.8

Overview

After updating to Samsung Email v6.2.10.8, when device users attempt to view contact details on Microsoft Exchange, they may encounter the following error message:

Contact cannot be found

When this issue occurs, device logs show:

E [ExchangeDirectoryProvider] : SQL injection attempt detected in query - blocking request

Resolution

The Samsung Email team is working to resolve this issue in an upcoming release.

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