View the activity log
Last updated December 12th, 2024
The Activity log displays information about all actions taken by admins and resellers that affect the status of your console or devices. You can use the activity log to view when an admin signed in to the console, when a device was uploaded, when a reseller has been registered in the Knox Mobile Enrollment console, and much more.
To access the Activity log:
- Click Activity log from the Knox Mobile Enrollment console. You’ll be redirected to the common activity log filtered to show only Knox Mobile Enrollment activities.
- Select a time period to view logged activities. You can choose from Last 7 days, Last 30 days, or Last 365 days.
Alternatively, you can click Activity log in the bottom-left corner of the Knox Admin Portal navigation pane to view events across all your Knox services (except Knox Manage and Knox Guard). For more information, see View the activity log.
About the activity log
The Activity log table shows the following columns:
| Column | Description |
|---|---|
| DATE | The date and time that the event occurred. Sort events in ascending or descending order by clicking the arrows. |
| INITIATOR | Email address of the admin who performed the event. If the action was taken by a Samsung Knox team member or the system, no email is shown. Use the filter to show events from a specific admin. |
| SERVICE | The Knox cloud service that the event was related to. Click the SERVICE column to select which service's activity you'd like displayed in the log. |
| CATEGORY | The general category the events belong to. Click the CATEGORY column to select the types of events you'd like displayed in the log. |
| EVENT | The action which changed the status of your console or devices. Click the EVENT column to select which events you'd like displayed in the log. |
| DESCRIPTION | Additional information about the event. |
| DETAILS | Hyperlinks to download files or to be redirected to a different page in the console. Only select events display additional details. |
Click DOWNLOAD ACTIVITY LOG in the top right corner to export existing activity log data as a CSV file. Each CSV file can include up to 5,000 activity log entries, beyond which the file is emailed to you.
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