Manage licenses

In general, you don’t need a license to Knox Mobile Enrollment. However, to use advanced settings, you’ll need an active Knox Suite - Enterprise Plan.

If a profile with advanced settings is assigned to a device, but there are no available license seats, you won’t be able to use the profile’s advanced settings.

View license information

The Knox Admin Portal offers a consolidated licenses page to check your available license seats in one view. You can add, manage, and delete your Knox cloud service license keys on this page.

To see the consolidated licenses page, in the Knox Admin Portal navigation pane, click Licenses. You can also navigate to this page by clicking Licenses in the Knox Mobile Enrollment navigation pane.

For more information on how to add, assign, or delete your licenses, see Manage Knox licenses.

Device status

Depending on whether you have an appropriate license, the device’s Status displays either Provisioned or Provisioned (restricted) in the Devices table:

Remove a device from a license

Once you remove a license seat from a device, you can use it to enroll another device.

License seats are released when you:

• Unassign a profile from a device.

• Assign a different profile to the device. That is, you can assign a profile with standard settings to a device already assigned a profile with advanced settings.

• Delete a device.

  For some EMMs, such as Knox Manage, you must unenroll your device before you can delete it.

You can delete a license if there are no devices associated with it. For more information on how to replace, upgrade, or delete your license, see Manage Knox licenses.