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Manage Android devices with the Android Management API

Last updated September 25th, 2024

Knox Manage lets you manage your fleet of Android devices and their apps through the Android Management API, which is the successor to the Google Play EMM API that first enabled Android Enterprise.

Android Management API devices need to have the Samsung Knox Manage (Companion) app installed. Additionally, the Android Device Policy app provides policy controller duties, unifying the policy deployment process across UEM solutions.

An overview of the four layers of the Android Management API technology stack: the UEM console (Knox Manage), the Android Management API (represented by the data in the profile), the policy payload (stored on Google's servers), and the device (managed by the Android Device Policy app).

The Knox Manage integration of the Android Management API is planned to offer the same features and serve the same use cases of Android device management as previous APIs.

Knox Manage supports the Android Management API for the following deployment parameters:

  • Personally-owned and company-owned devices with Work Profiles
  • QR code enrollment

Enroll a device with Android Management API

This section covers how to enroll an Android device with a Work Profile. It is the same process as described in Enroll a single device, but additional details are provided here.

First, as the admin, you must prepare the enrollment:

  1. Factory reset and power off the device.
  2. On the Knox Manage console, go to User.
  3. Select the user, then click Request Enrollment. An enrollment email with the QR code is sent to the user.

Next, the device user enrolls the device:

  1. Power on the device.
  2. At the welcome screen, tap the screen six times. The QR code reader app automatically installs and launches.
  3. Using another device to display the enrollment email, scan the QR code with the device.
  4. On the Agree to Terms and Conditions screen, read and acknowledge the terms and conditions. If you agree, the sign-in screen opens with a Samsung Knox Manage logo.
  5. Sign in with the user account credentials.

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