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Android Management API device enrollment quickstart

Last updated November 26th, 2024

Knox Manage supports the following management modes on Android Management API devices:

  • Work profile
  • Fully managed

Starting with Knox Manage 23.09, support for new fully-managed Android Management API devices is restricted. To enroll new fully managed devices, use the Android Enterprise platform.

You must use the Android Device Policy app to enroll devices and to deploy and manage Android Management API policies on the devices.

For app management, Android Management API makes exclusive use of Managed Google Play. Fully-managed devices enrolled with Android Management API can only install private apps.

You can enroll Android Management API devices with a user-based provisioning strategy.

User-based enrollment with Android Management API

A user-based device is associated with a specific user account, and requires the device user to authenticate with their Knox Manage account during the enrollment flow. By default, this strategy uses a QR code to initiate the enrollment flow, but you can also make use of enrollment providers like Knox Mobile Enrollment and Zero-touch.

To enroll a user-based device using a QR code:

Step 1 — Prepare the device for enrollment

  1. Factory reset and power off the device.
  2. On the Knox Manage console, go to User.
  3. Select the user, then click Request Enrollment. An enrollment email with the QR code is sent to the user.

Step 2 — The device user enrolls the device

  1. Power on the device.
  2. At the welcome screen, tap the screen six times. The QR code reader app automatically installs and launches.
  3. Using another device to display the enrollment email, scan the QR code with the device.
  4. On the Agree to Terms and Conditions screen, read and acknowledge the terms and conditions. If you agree, the sign-in screen opens with a Samsung Knox Manage logo.
  5. Sign in with the user account credentials.

As the sign-in URL for Android Management API devices is the same regardless of the enrollment method — QR code, Knox Mobile Enrollment, or Zero-touch — the Device page on the Knox Manage console only categorizes the Enrollment Type of these devices as Others.

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