Manage groups

Last updated November 6th, 2025

On this tab

A group can be comprised of users or devices. To view and manage your groups, navigate to the Groups page.

Here, you can view all of your groups, sort them by name, and filter them by group type. You can also select groups and click ACTIONS to perform actions on those groups, such as assign apps and profiles, edit groups, duplicate groups, and delete groups.

Create a new group

First, you must create groups before you can assign users to them:

Go to Groups.
Click CREATE GROUP.

The Create group page opens.
Enter the Group name of your new group.
Choose if your group holds users or devices.
Select one or more users or devices to add to the new group.
Finally, click CREATE.

Add users to an existing user group

There are two ways to add users to an existing user group:

Through the Users page
Through the Groups page

Add users to an existing user group through the Users page

Go to Users.
Select one or more users to add to the group.
Click ACTIONS > Add to group to open the Add to group page.
Select the group to add users to.
Finally, click ADD TO GROUP.

Add users to an existing user group through the Groups page

Go to Groups.
Select the group to add users to.

To add users, you can only select one group at a time.
Click ACTIONS > Edit group to open the Edit group page.
Select one or more users to add to the group.
Finally, click SAVE.

Add user groups from a directory

You can add a group from active directories or identity providers connected to Knox Manage.

Go to Groups.
Click ACTIONS.
Select Add group from directory.
On the top left dropdown, choose which directory to get groups from. Then, select a group from that directory to add to Knox Manage.
Click ADD USERS.

Duplicate a group

When you duplicate a group, you can choose which configurations to copy to the new group.

To duplicate a group:

Go to Groups.
Click ACTIONS > Duplicate group

Edit apps assigned to a group

Once you have assigned apps to a group, you can edit multiple assigned apps. Click the corresponding link under the ASSIGNED APPS column, selecting the intended apps, then click Edit app settings and proceed to make changes as required.

Delete a group

When you delete a group, any assigned apps or profiles are removed from the users’ devices, but the users themselves remain active.

To delete a group:

Go to Groups.
Select one or more groups to delete.
Click ACTIONS > Delete group(s).

You can also delete groups by clicking the group name to open the side panel, and click on the bottom right > Delete group.

This document was updated for the Knox cloud services 25.11 UAT.

On this tab

A group can be comprised of users or devices. To view and manage your groups, navigate to the Groups page.

Create a new manual group

A manual group is a static group where members are added at the time of creation.

To create a manual group:

Go to Groups.
Click CREATE GROUP. The Create group page opens.
Enter the Group name of your new group.
Choose if your group holds users or devices.
Choose Manual under Membership type, then click NEXT.
Select one or more users or devices to add to the new group.
Click CREATE.

Your new group displays in the group list, where the GROUP TYPE column indicates both the group type and the membership type.

Create a new dynamic group

A dynamic group is an actively updated group where members are added based on pre-set criteria. You can add up to 100 members in a single dynamic group.

To create a dynamic group:

Go to Groups.
Click CREATE GROUP. The Create group page opens.
Enter the Group name of your new group.
Choose if your group holds users or devices.
Choose Dynamic under Membership type.
Click ADD CONDITION to define a new condition. You must define at least one, and up to five, conditions.

You can click Change to syntax mode to define as many conditions as you’d like using MVFLEX Expression Language (MVEL), up to 1000 characters. Click Learn more about defining conditions to view a summary of syntax rules on the page. To see an in-depth guide on using MVEL in Knox Manage, see Set dynamic group syntax.
In Group settings, you can choose to push the group’s assigned profiles and apps to a newly-added user. You can also choose to unassign a group’s profiles and apps when a user is removed.
You can click PREVIEW GROUP MEMBERS to test if users of your choice will be added into the group. Select up to 25 users, then click VERIFY.
Click CREATE. A dialog with progress bar displays. You can click SHOW ALL NOTIFICATIONS to see details of the group creation process, or CANCEL CREATING GROUP to cancel during the creation process.

When the group has been successfully created, a confirmation dialog displays where you can take various actions, such as assigning a profile or app.

Add users to an existing group

There are three ways to add users to an existing user group, depending on the group type:

Add users to an existing manual user group through the Users page

Go to Users.
Select one or more users to add to the group.
Click ACTIONS > Add to group to open the Add to group page.
Select the manual group to add users to.
Finally, click ADD TO GROUP.

Add users to an existing manual user group through the Groups page

Go to Groups.
Select the manual group to add users to.

To add users, you can only select one group at a time.
Click ACTIONS > Edit group to open the Edit group page.
Select one or more users to add to the group.
Finally, click SAVE.

Add users to an existing dynamic group through the Groups page

Select a dynamic group from the groups list.
Click ACTIONS > Edit group.
Click ADD CONDITION and specify a new condition in simple mode, or specify a new condition in MVEL in syntax mode.
You can click PREVIEW GROUP MEMBERS to test if users of your choice will be added into the group. Select up to 25 users, then click VERIFY.
Click SAVE.