Manage a User
Last updated November 19th, 2025
You can continue to edit users after you’ve created a user. To create a new user, see Create a user.
Edit a user
You can edit a user to modify their status, name, email, user group, and more.
To edit a user:
- On the Users page, select the user you want to edit.
- Click ACTIONS > Edit user. The Edit user page opens.
- Edit details as required.
- Click SAVE. Your edits to the user are reflected on the user list.
Manage sync settings for a directory type user
You can view and manage the sync status and settings of a directory type user as follows:
- On the Users page, click the name of the directory type user you want to view or manage. The sliding panel displays.
- You can view the sync status to the right of the Sync heading. To manage the directory type user’s sync status, click the icon.

- Click one of the following:
- Sync users — Immediately syncs between Knox Manage and your connected directory.
- Enable sync — Adds the selected user to the list of sync targets, including them in future sync processes.
- Disable sync — Removes the selected user from the list of sync targets, excluding them from future sync processes.
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