How to manage system apps

Environment

• Knox Manage
• Android Enterprise
• Android Legacy

Overview

Samsung devices come preloaded with several apps that you might want to configure and control in Knox Manage.

While you can choose to manually upload these system apps as internal applications in Knox Manage for more granular control, you can also add the application package name to the system apps list, allowing you to manage them with application profiles.

This article guides you through the steps on how to add apps to Knox Manage’s system apps list, and how to configure the application policies in a profile.

How do I add apps to the system apps list?

To add system apps in Knox Manage, you must add the package name to the system apps list. See Add, modify, and delete system apps in the Knox Manage admin guide.

How do I manage preloaded apps with a profile?

1. In the left sidebar of your Knox Manage console, click Profile.
2. Create a new profile or modify an existing profile and click Modify Policy.
3. Under the Android Enterprise policy drawer, click App Restrictions.
4. Select an applicable policy.
5. Modify the policy by clicking Add, then select the application name from the list.
6. Click OK, then click Save & Assign to save and push the changes to your device fleet.

The policy you selected is now applied to the system app.