How to schedule or force system updates on Android devices with Knox Manage

Environment

• Knox Manage

Overview

By leveraging the Android Enterprise framework, Knox Manage introduced a system update feature that allows you to control when to push system updates to your fleet of Android devices.

How do I force a system update or schedule it through Knox Manage?

To force or schedule a system update:

1. In your KM console, create or edit a profile.
2. Under Platform, select Android Enterprise, then click Save & Set Policy.
3. On the Set Policy page, under Android Enterprise, select System.
4. Navigate to the System Update policy, then select Automatic, Windowed, or Postpone based on your desired update frequency.
5. Click Save & Assign.
6. Select a group or organization to assign the profile to, then click Assign & Apply.

System update behavior

The system update behavior depends on Wi-Fi connectivity.

If the device is connected to a Wi-Fi network, the download occurs automatically.

If the device is using mobile data, the device user is prompted with an additional Software update screen, which requires confirmation to begin the system update. On the update screen, the following warning is then displayed:

Using mobile data to download may result in additional charges. Using Wi-Fi is recommended.

Additional information

To learn more about the system update configurations, see the Knox Manage admin guide.