How to view data usage of enrolled devices

Environment

• Knox Manage
• Devices running Android 10 and lower

Overview

This knowledge base article describes how you can take advantage of Knox Manage to track mobile and Wi-Fi data consumption in your fleet of devices.

With Knox Manage, you can view the total data that a user consumed over Wi-Fi or a cellular connection. You can choose to apply device policies according to these data metrics.

How do I view a user’s data consumption information in Knox Manage?

1. On the Knox Manage console, go to Device.
2. In the list of devices, click the name of the device to view its details.
3. On the Network tab, the Wi-Fi Transfer Data and Network Transfer Data fields display the user’s data consumption as follows:

How do I generate a report for mobile and Wi-Fi data usage across all my devices?

To create and download a data usage report for your devices:

1. On the Knox Manage console, go to Advanced > Report.

2. Click Add to create a new report.

3. Fill out the Report Name and Report ID fields.

4. Under Report Queries, select Device Details Information.

5. Under Output Fields, click Add.

6. In the Add Output Field dialog box, select the following fields:

   • USER_ID
   • WIFI_DATA_IN
   • WIFI_DATA_OUT
   • NETWORK_DATA_IN
   • NETWORK_DATA_OUT

7. Click Save.

8. Click View to see your generated report.