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Disable the lock screen in kiosk mode

Last updated October 25th, 2023

Categories:

Environment

  • Knox Manage
  • Kiosk mode
  • Android Enterprise

Overview

Knox Manage supports cases where the lock screen needs to be removed from a device.

How to disable the lock screen in kiosk mode

There are multiple methods to disable the lock screen.

To disable the lock screen with the Kiosk Wizard:

  1. On the Knox Manage console, go to Kiosk.
  2. Select your kiosk, and click Modify.
  3. Click Advanced Setting.
  4. Set Screen Lock as Disabled.
  5. Click Save.
  6. Select your kiosk, and click Apply to push the updated kiosk to your device fleet.

Alternatively, you can disable the lock screen with the Key guard policy:

  1. On the Knox Manage console, go to Profile.

  2. Click your kiosk, then click Modify Policy.

  3. Expand the Android Enterprise > Kiosk policy drawer and set the following policies:

    Policy Value
    Kiosk App Settings Multi Apps Mode
    Utilities Setting Allow
    Key Guard Disallow
  4. Click Save & Assign to save your changes and assign the profile to your device group.

The lock screen is now disabled for the chosen kiosks, and the devices are now persistently unlocked.

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